A basic principle of leadership psychology is that the easiest way to get people to form an effective group is to get them to focus on a common opponent. That opponent can be a higher-level boss, another department, a rival company, a particular person, or whatever. What counts is that if the would-be group can envision themselves as “us” working to defeat or outwit “them”, then they will activate a natural ability to cooperate with and trust each other. Our colleagues in this informal tribe can be trusted because we have a common interest in opposing the other guy. Take away that rival and trust becomes difficult. We may have a common task assigned to us, but if we lack a common opponent then how do I know that the other people in the group won’t be chasing their own interests against me, trying to stick me with the burden? The flip side of this is that if people are forming a group that you’d prefer they didn’t form, the easiest way to break it up is to direct their attention to subgroups or differences. Are they trying to form a union? Give some workers privileges and raises and point out that you can’t maintain that if they listen to the slackers who are trying to get raises for themselves at the expense of the better workers. Those foreigners that last week you would have taken out for a drink and had a good time with? Label them as enemy soldiers, and now you will cheer to see them blown to bits for no particular reason that you can explain.
Let me walk through an historical aside to illustrate this. The Nazis had a couple of basic problems. They wanted to sell their party to the working people and former middle class of Germany, but their funding came from rich industrialists and landowners. Germany had just been through a great oppression of the middle class and workers by those landowners and industrialists. During Weimar, the elites took advantage of the severe allied sanctions against Germany in a couple of ways. First, when the trade unionists tried to take advantage of their new power in post-revolutionary Germany to reduce hours, improve working conditions and increase wages, the industrialists cooperated – but they raised prices faster, so that wages always fell behind. As workers suffered they also became desperate enough to agree to gradual efforts to roll back the advances they had made on working conditions. Second, in that environment the industrialists got together with the bankers to create the great theft. Banks agreed to pay only artificially low interest rates on deposits, way below inflation. Industrialists and landowners were allowed to borrow those deposits at artificially low interests rates and use the borrowings to buy property and middle-class businesses, paying the loans back later with devalued money. This resulted in the destruction of the savings of shopkeepers and tradespeople, essentially wiping them out, while their property shifted into the hands of the wealthy elite. (Sound familiar?) Convincing working people and the former middle class that a party funded by the rich elite was their friend was thus a problematic goal.
Initially, several of the Nazi leaders were sincere in wanting to elevate working people. Some of those early leaders were eliminated when the Nazis came into their own, but even Joseph Goebbels wrote in 1920 that
It is rotten and dismal that a world of so many hundred million people should be ruled by a single caste that has the power to lead millions to life or to death, indeed on a whim…This caste has spun its web over the entire earth; capitalism recognizes no national boundaries…Capitalism has learned nothing from recent events and wants to learn nothing, because it places its own interests ahead of those of the other millions. Can one blame those millions for standing up for their own interests, and only for those interests? Can one blame them for striving to forge an international community whose purpose is the struggle against corrupt capitalism? Can one condemn a large segment of the educated Stürmer youth for protesting against the greatest ability? Is it not an abomination that people with the most brilliant intellectual gifts should sink into poverty and disintegrate, while others dissipate, squander, and waste the money that could help them? … You say the old propertied class also worked hard for what it has. Granted, that may be true in many cases. But do you also know about the conditions under which workers were living during the period when capitalism “earned” its fortune?
Hitler, on the other hand, just wanted power. He assured his industrialist donors that they didn’t need to worry about all that socialist talk: it was just to fool the public. He needed a way to keep the workers and tradespeople from focusing on the industrialists and landowners as their common enemy. How to do it? He needed a different common enemy, one that could be stuck with the blame for what the common people had suffered. As it happened, there was a group that conveniently fit the bill. People were accustomed to thinking of Jews as the core of the banking establishment, and particularly of the international banking establishment. Factually, the Rothschilds got their start funding princely wars in Germany and expanded to an international clan that financed governments on both sides of every war, making lots of money from the misery. Since the banks facilitated the great theft, take the blame off of the industrialists and landowners that benefitted and put it on the bankers instead. But, don’t put it on all bankers; the industrialists needed their money men. Instead, put it specifically on Jewish internationalist bankers.
At the other end of the spectrum, as the trade unionists proved ineffective the main worker-based group that stood ready to benefit from worker loyalty were the communists. The communists were clearly opposed to the financial elites and one could predict that they would loudly point out the fact that the Nazis were funded by them. But communists were internationalist. Further, a number of prominent communists, including Marx himself, were ethnic Jews. If the Nazis portrayed Jews as a people who set themselves above national boundaries and served their own global people, then it was easy to associate that image with the efforts of Jewish communists to found an internationalist movement. Germany was suffering at the hands of the international community, with France having invaded the German Rhineland and seized German factories and the other allies going back on their promises regarding allowing votes on self-determination in various German industrial territories. When it became apparent that the inhabitants would vote to stay in Germany, the elections were cancelled or the rules were changed to change the outcome. Germans were not feeling particularly friendly towards the international community, so selling all internationalist groups as being traitors to German interests was relatively easy, and associating communists with an alleged international Jewish conspiracy to exploit other people was an effective way to make communists appear as “them” rather than “us”. Using the Jews in this way was facilitated in largely-Lutheran Germany by the fact that Martin Luther had authored a treatise “On the Jews and Their Lies” calling upon Christians to burn Jewish homes, schools and synagogues and to destroy Jewish prayer books. The Jewish people, who otherwise tended to be segregated in who they married, what and where they ate, etc., were an easy vehicle for establishing an “other” that was not the wealthy industrialists and landowners. Hitler was thus able to keep people from realizing their common interest in controlling the rich elites and instead made them feel a common interest as Germans opposing other peoples inside and outside of their country. So, by 1933 Goebbels shifted his message to
On this day the whole nation at all levels, in all its professions, occupations, and estates, acknowledges the dignity and blessedness of labour. On a day when in former times we heard the rattles of machine-guns and the hate-inspired songs of the class struggle and the Internationale, … the German people is assembled in unanimous, unswerving loyalty to the state, the race (Volk), and the German nation to which we all belong. Every difference is wiped away. The barriers of class hatred and the arrogance of social status that for over 50 years divided the nation from itself have been torn down. Germans of all classes, tribes (Stämme), professions, and denominations have joined hands across the barriers that separated them and have vowed henceforth to live as a community, to work and fight for the fatherland that unites us all. … The class struggle is at an end. The idea of the national community rises above the ruins of the bankrupt liberal-capitalist state. … Thus the German people marches into the future
The Nazis were experts in framing group divisions and group loyalties to serve their own purposes. But we don’t learn much from history, and today we still tend to accept all sorts of manipulations where politicians, preachers, bosses and elites attempt to sell us on the idea that the grouping they want us to focus on is “us” and stands in contrast to a “them”. Sometimes they do that in a hateful context, defining the “them” as an enemy to be despised. But they also do it in a more subtle way, defining a separate “us” that needs to be identified and celebrated. Any time someone says “look, he is different from you – accept him!” he is saying “you know, that person is not really one of us, but we should be nice to him anyway.” That is not the same as just not focusing on the difference in the first place. When I have traveled abroad with a group of Americans of different races and sexualities, I have always thought of the group as being fellow Americans, not as different kinds of people that I should accept. Labels govern focus which governs perception.
Today we see that sort of differentiating play out in politics and in the workplace. I should note at the outset here that the movement in the workplace to recognize and overthrow misguided uniformity is a good and important thing. Over time American industrial culture bought into the idea that the ideal employee fits a very narrow mold of white male type-A personality, trained in a college fraternity and dressing, speaking and acting in a particular way. HR organizations took up and reinforced this view of the ideal personality, trying to inflict it on everyone even as companies came under orders to add more women and minorities to the workforce and to the junior executive ranks. As we implement artificial intelligence based HR systems the machines reinforce those efforts, thinking in their little machine brains “this is what the guys who have moved to the top look like – that must be the best sort of employee”. All of that has been stupid. Diversity really is a great thing in the workplace. Different people with different backgrounds and approaches give you a much better chance of having the right skills, personality and experiences to do whatever needs to be done as effectively as possible. Further, imposing constraints and expectations on employees that don’t really relate to job performance leads to losing access to valuable talent, as well as making life worse for the employees (i.e, for us). Hiring, promotion and pay should be based simply on actual job performance, properly defined to factor out irrelevant nonsense. Morality aside, that’s a matter of basic self-interest for the enterprise. Tolerating people who impose non-job-related standards on employees is akin to tolerating embezzlement. You are letting someone waste or destroy a company resource just because of their personal preferences. So, let me start out with three cheers for those who are pushing for businesses to be conducted in a way that ignore any factor not inherently related to actual job performance.
But that is different from officially celebrating factors not inherently related to actual job performance, factors that properly are none of the organization’s business.
I am now going to discuss terms that have come into the common vocabulary largely in connection with people’s sexual identities. So, let me set the stage a bit. To be clear at the outset, I think it is both morally and practically unacceptable to hate anyone because they are homosexual or some variant thereof. As Pope Francis said, “homosexual people have a right to be in the family, people with homosexual orientation have a right to be in the family and parents have the right to recognize that son as homosexual, that daughter as homosexual. Nobody should be thrown out of the family, or be made miserable because of it.” I won’t say it is unacceptable to hate anyone due to their sexuality because I can accept hating child molesters or anyone else whose sexual preferences are based on the exercise of power or corruption over the weak or the innocent (though it is morally better to seek to control them effectively without hating them). Likewise, it is wrong to have a generalized problem with people getting sex reassignment surgery. Some 1.3 babies in 1,000 are born as “in betweens”, with the doctors commonly making a guess as to which gender they most resemble and taking steps to assign them, sometimes (and perhaps often – I haven’t seen a real study on the subject) incorrectly in terms of how their brains have developed. Contrary to what some people think, being raised as a male or female doesn’t cause you to feel that way (see, for example, the book As Nature Made Him, describing such an attempt on a baby born as an unambiguous boy), so if the doctor guesses wrong the poor kid will have a problem. We should all feel good about allowing such errors to be fixed. I would not call those people transsexuals. They are more fixing a medical malpractice injury in order to get a person to the sex they were really born as. That is different from pushing young people to get sex reassignment surgery or otherwise assume a standard gender identity just because they are showing non-gender-standard impulses, which I think should be opposed. Boys do “girly” stuff and girls do “tomboy” stuff and that is fine, and nobody should put them in a label box or make them feel weird or out of sorts just because they don’t fit a rigid stereotype. The child will figure out who they are in time if they are left to their own devices, and that may not be what their parents or some doctor or psychologist expects or wants to “affirm”.
Further, I don’t think anyone should have to hide what they are. If it comes up in the conversation that your spouse is the same gender that you are, fine. If you are getting married to someone who is the same gender and your coworkers treat that the same way as a heterosexual marriage, great. People should be nice and supportive and help each other to be happy. If a coworker with a female name who wears dresses has an Adam’s apple and looks kind of masculine, just don’t inquire into it. What difference does it make to you?
Where things start to become problematic, though, is when people insist on actively celebrating lifestyles and the flaunting of “authentic selves” in a workplace. What if a person’s authentic self is a sleazebag male predator or a floozy? Is it appropriate to show that in the workplace? The workplace is about work, not about sexuality, and things like sexuality that can get in the way of forming comfortable work teams are legitimately discouraged in the workplace. I don’t want to know anything about my coworkers’ sex lives, heterosexual or not, except perhaps whether they are married and have children. It’s not necessary to the job and it’s not necessary to coworker relationships. For some people work is a refuge from the need to worry about sexual competition, a place where all that counts is how well they do their work. I have seen both males and females try to use their sexuality at work to exercise influence and it is never a good thing, and sometimes it needs to be rigorously discouraged.
Further, commonly “authentic” selves are not really authentic; they are contrived. Back in the 1970s feminism was expressed in part by pointing out the artificiality of much of what was regarded as mainstream female behavior. Women didn’t have to wear dresses and put on makeup. They could wear jeans or slacks and comfortable shoes and could come to work with clean skin and natural hair. If little girls wanted to play with matchbox cars instead of Barbies that was fine. If little boys wanted to play with Barbies instead of GI Joes that was fine, too. People could do what they wanted to do and not have it criticized as gender inappropriate or as meaning that they were not gender standard. Granted, it didn’t go so far as to accept men wearing skirts and lipstick if they wanted to (in the 1970s they did get to wear platform shoes with high heels and frilly shirts and polyester pantsuits if they wanted), but that was partly because skirts and lipstick were regarded as artificial social constructs that were designed to carry a specific gender meaning. If a man wore women’s clothing it was not because he found it more comfortable or practical, but rather it was because he wanted to look like a woman. If a Scotsman wanted to wear a kilt that was fine, and males wearing long hair and various jewelry was fine in most circles.
As homosexuality became an accepted thing over the course of the 1970s and 1980s one saw a widespread emergence of stereotypical behavior. Homosexual men and women previously had been good at giving subtle cues visible to those who were similarly inclined, but that were not obvious to heterosexuals. That skill came from the unfortunate state of affairs that being spotted could lead to losing your job, getting arrested or being physically attacked, but in any event it was commonly exercised. With gay “liberation” the idea seemed to take root that to be a proper homosexual man you had to talk, move and act in strongly stereotypical ways; otherwise, you were seen as still being repressed. Females didn’t seem to be subject to the same degree of self-stereotyping, fortunately for them. To say that a homosexual male’s “authentic self” required speaking with a gay accent or affected gay mannerisms would be perverting the word “authentic”. In ancient Greece men who were attracted to other men didn’t act that way. It is not a natural phenomenon.
Just as homosexual males in the 1980s were pushed to adopt stereotypical mannerisms and lifestyles, today a 6-year old boy who likes pink things or playing with dolls will tend to either get strongly discouraged by a worried parent or else pushed into other supposedly feminine behavior by a parent who wants to be viewed as understanding. But a 6-year old boy or girl doing something that is not gender standard is just a kid doing kid things. They don’t need to be “understood”, “celebrated”, or “encouraged”. They need to be left alone to do their kid things. A pubescent teenager who feels non-heterosexual impulses or wonders about things does not need to be pushed to celebrate his or her ambiguous sexuality. Left alone (but with people willing to offer confidential advice and input if asked) in a society where they are not told that such an impulse or thought requires them to adopt a label and a lifestyle forever, most kids will work it out one way or another and be fine. But being pushed into a label and a stereotype will almost certainly mess them up. The very notion that a transsexual (not to mention a “transexual” male who is keeping his original equipment and still prefers women) would feel that it was vitally important to adopt stereotypical dress of the target gender and feel seriously uncomfortable in make-up-free unisex clothing is symptomatic of the basic intolerance of our society. Nobody should feel bound by gender stereotypes, even if they are quite comfortably heterosexual. It just shouldn’t be a big deal.
The current push to celebrate “authentic” selves builds on this form of intolerance for normal individuality. Celebrating something entails putting a label on it, filing it away in a defined category (which may include “other unusual status” or “non-binary”, but which does not include simply “human”). Why is that necessary? Why can’t we just leave people quietly in peace to be what they are and to think what they think without seeking to define them? Why do we seek to pull their personal lives into the public realm? I am happy with my coworker being my coworker, and perhaps being an interesting person to talk to. If they happen to become a close friend as well then perhaps we will mutually share personal details, but I certainly don’t hope to have that kind of relationship with most of my workmates. Work should be a safe space where the only label you need to wear is your job title, where personal dramas are left outside the door, and where people are judged only by the quality of their output and whether they treat other people well or badly. We should celebrate our work selves, which hopefully are honest, cooperative and supportive. That’s all we need.
Why is this important? For the same reason that the old, bad workplace sexuality of the 1950s has been heavily discouraged. Personal habits interfere with work comfort. Overtly sharing your sexual, political, religious, or other personal preferences or judgments at work puts people less powerful than you at a disadvantage, creates ill feelings and makes it difficult to develop the all-work sense of trust that makes the wheels spin efficiently. It isn’t necessary.
That means that anybody who, learning of a coworker’s sexual preferences, makes a thing out of it or treats that person unfairly should be disciplined. I once worked in an office with a female bodybuilder, who was a standard heterosexual. She did not come to work in a bodybuilding outfit, but people knew she had an unusual lifestyle. If anybody had treated her negatively because of that we would have disciplined that person. Sexual preferences are in the same class of work-irrelevant.
On the other hand, it means that people should not push their views or personal lives on others without being clearly invited to do so. Celebrate marriages of any sort and celebrate children because you want to support your colleagues and encourage their happy occasions, but otherwise leave them be.
Americans, in my experience, really are fundamentally tolerant people if you don’t force them to think in categories. Prejudice is a thing that thrives when presented with categories, but tends to shrivel when presented with individuals. People who express highly homophobic opinions will often get along fine with a homosexual in their workplace who they know to be homosexual but who doesn’t flaunt it. People who have racist views will nonetheless commonly be perfectly nice to people they work with and will treat them with respect. That’s not universally true, of course, and people who can’t be properly civil at work need to be disciplined, but it is commonly true if nobody forces the issue by making the categories relevant. I think many people with primitive views can even genuinely appreciate diversity when they witness its benefits. But stressing and celebrating differences that aren’t pertinent to the work at hand is not a winning strategy for encouraging acceptance.
Likewise, in political discourse stressing and celebrating differences in order to win the hearts of the minority populations in question is not helpful to society overall. If politicians resolutely spoke about, thought about and dealt with people as just people, people with economic, educational, medical, and environmental needs to be addressed, actual acceptance of differences would advance more rapidly. People define their mental tribes in terms of mutual support networks, defined by the issues they think about. Put the emphasis on reconfiguring the economy for the age of automation, and people will think in terms of workers like them. Put the emphasis on clean air, clean water and helping our parks and wild places and people will not be focused on race or gender. Define a good education in objective terms and people will be able to look past race or ethnicity and think about those objective issues. Place emphasis on fair pay and being evaluated on the quality of your work alone and people will agree. Let’s be less eager to emphasize our differences and focus more on emphasizing our common interests. Don’t get suckered into thinking that if someone singles out your group and panders to it that they are your friend, as opposed to just being someone who wants to exploit you. The people who seek to divide us are seeking to prevent us from realizing our power. The ones who emphasize our differences, even if they are saying “hey, look, that person is different than you – but you should accept him anyway”, are trying to keep us from identifying our common oppressors. Don’t fall for it. The workers of the world will only really unite if they see each other as the workers of the world, not if they get distracted into seeing and “celebrating” their differences.